It is said that you can't really memorize a sample answer to behavioral interview questions. But looking at a possible answer can still help you think quickly on your feet. Take the following question:
Describe a difficult problem you had to sort out in your last job. Uncomfotable? Yes. It is asking you to describe how you problem-solved your way out of that. That is the key. When you hear the question then, ask yourself what the interviewer is really asking.
So I don't have a sample answer to this behavioral interview question for you but here are some tips:
Use your STAR (situation, task, action, result)
Relate anecdotes about how you identified the problem, then gathered information and selected the best solution.
You could start something like this:
"At one time when we had a lot of complaints about late deliveries'... (Situation)
"I held meetings with employees in the delivery department and found that some of the inventory was not arriving on time..." (Task)
"I looked into this further and discovered
I investigated and found that requests for new inventory were not been processed fast enough. The backlog was in the orders department as they were not following up adequately with the suppliers. A system for regular follow up was quickly implemented. (Action)
This resolved our stock problems and the delivery staff were able to meet their deadlines." (Result)